Cookies Policy
This policy is effective as of 24th September 2026
1. Introduction
This Cookies Policy explains how E.M. COPERATO LTD (“COPERATO”, “We” or “Us”) uses cookies, web beacons and similar tracking technologies when you visit our web site (the “Site”) or receive communications sent through our services (the “Services”). It describes what these technologies are, why we use them, how we obtain your consent and how you can control them.
This Cookies Policy should be read together with our Privacy Policy, which explains in more detail how we collect, use and protect personal information.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a web site. They are widely used to make web sites work, or work more efficiently, and to provide information to the owners of the site.
Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device for a set period of time or until you delete them.
First-party cookies are set by COPERATO on the Site.
Third-party cookies are set by other companies whose services are used on the Site, such as analytics, chat or advertising providers.
3. Web Beacons and Similar Technologies
“Web beacons” (also known as “single-pixel” or “clear” GIFs) are electronic images embedded in the Site or in communications sent through the Services which are invisible to users. Web beacons collect information such as identifiers, time and date of access, and descriptions of the pages or communications in which they are embedded.
We may use web beacons on the Site and in communications sent through the Services for various purposes, including, by way of example, to track users who have visited our Site, viewed advertisements on the Site or in communications sent through the Services, or otherwise accessed communications sent through the Services. We may also use similar technologies, such as your browser’s local storage, to remember your preferences.
4. How We Use Cookies
The Site may use cookie and tracking technology depending on the features offered. We use these technologies to:
Keep the Site secure and working properly, including protecting our forms against spam and abuse
Gather information such as browser type and operating system
Track the number of visitors to the Site and understand how visitors use it
Understand which campaigns and sources bring visitors to the Site
Remember your preferences and customize the Site for you
Measure the effectiveness of our advertising and communications
Personal information cannot be collected via cookies and other tracking technology on their own; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
5. Types of Cookies We Use
Strictly necessary cookies. These cookies are essential for the Site to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as submitting a form. They include session and security cookies. You can set your browser to block these cookies, but some parts of the Site may then not work.
Analytics and performance cookies. These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of the Site. They help us understand which pages are the most and least popular and how visitors move around the Site.
Functional cookies. These cookies enable enhanced functionality and personalization, such as live chat and accessibility tools. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing and advertising cookies. These cookies may be set through the Site by us or by our advertising partners. They may be used to record which campaign brought you to the Site, to build a profile of your interests and to show you relevant advertisements on other sites.
6. Cookies Used on Our Site
The table below lists the main cookies and similar technologies used on the Site. Third-party providers may change the names and durations of their cookies from time to time.
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| coperato_session | COPERATO | Strictly necessary | Maintains your session while you browse the Site and submit forms. | 2 hours |
| XSRF-TOKEN | COPERATO | Strictly necessary | Protects forms on the Site against cross-site request forgery. | 2 hours |
| coperato_consent | COPERATO | Strictly necessary | Stores your cookie consent choices so we do not ask you again on every visit. | 180 days |
| _GRECAPTCHA | Google reCAPTCHA | Strictly necessary | Protects our contact form against spam and automated abuse. | 6 months |
| utm_source, utm_medium, utm_campaign, utm_term, utm_content | COPERATO | Marketing | Records the campaign, source and keywords that brought you to the Site so we can attribute enquiries to our marketing activities. | 30 days |
| _ga, _ga_* | Google Analytics | Analytics | Distinguishes unique visitors and sessions to produce statistics about how the Site is used. | Up to 2 years |
| Google Tag Manager | Analytics / Marketing | Loads analytics and marketing tags on the Site. Tag Manager itself does not store personal data, but the tags it loads may set their own cookies. | Varies by tag | |
| twk_uuid_*, TawkConnectionTime, twk_idm_key | Tawk.to | Functional | Enables the live chat widget and remembers your chat conversation. | Session to 6 months |
| UserWay preferences (local storage) | UserWay | Functional | Remembers the accessibility settings you choose, such as contrast or text size. | Until cleared |
7. Third-Party Cookies
We may use an outside advertisement serving company to display advertisements on the Site or in communications sent through the Services. The advertisement serving company may place and collect cookies or web beacons when it displays an advertisement on the Site or through the Services. We do not have access to information that would confirm the use of cookies or web beacons by the advertisement serving company.
We may also use third-party providers, such as Google Analytics, to analyze data and patterns regarding usage of the Site and the communications sent through the Services. These providers may use cookies or web beacons to collect such information. Their use of cookies is governed by their own privacy and cookie policies, including the Google cookie policy.
8. Cookie Consent
When you first visit the Site, a cookie banner asks for your consent before any functional, analytics or marketing cookies are placed on your device. You can accept all cookies, reject all non-essential cookies, or choose which categories you allow. Until you make a choice, only strictly necessary cookies are used. Strictly necessary cookies do not require consent because the Site cannot work properly without them.
We store your choice in the coperato_consent cookie for 180 days, after which we will ask you again. You may change or withdraw your consent at any time by clicking the “Cookie Settings” link at the bottom of every page. When you withdraw consent, we remove the related cookies set by the Site. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.
We use Google Consent Mode so that Google Analytics and Google Tag Manager respect the choices you make in the cookie banner.
9. Managing and Disabling Cookies
Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You may also be able to refuse certain web beacons by adjusting the settings on your browser or email software. Please refer to your browser or email software instructions or help screen to learn more about these functions. Help pages for the most popular browsers are available here:
You can also opt out of Google Analytics on all web sites by installing the Google Analytics Opt-out Browser Add-on. Please note that if you block or delete cookies, some features of the Site may not work as intended.
10. Cookie Compliance
COPERATO is committed to using cookies in accordance with applicable data protection and privacy laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, the EU ePrivacy Directive and its national implementations, and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), where these apply.
We rely on our legitimate interest in operating a secure and functional Site for strictly necessary cookies, and on your consent for all other cookies where the law requires it.
We keep cookies for no longer than is necessary for the purposes described in this policy.
We do not sell personal information collected through cookies. California residents may exercise their rights under the CCPA/CPRA by contacting us as described below.
Where information collected through cookies constitutes personal information, you have the rights described in our Privacy Policy, which may include the right to access, correct or delete that information and to object to its processing.
11. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons. Changes will be posted on this page with an updated effective date. You are encouraged to review this Cookies Policy whenever you visit the Site.
12. Contact Information
If you have any questions about our use of cookies or this Cookies Policy, please contact us at privacy@coperato.com.